Spending time in a hospital can be exhausting. There isn’t much to do besides stare at the walls and be bored by daytime television, and with the constant shift changes between nurses and doctors, you might find yourself in a position much like this woman’s. No one ever plans to stay in a hospital for long periods of time, but this can be made worse if you aren’t being regularly updated on all of those tests that everyone keeps running. It can be even harder if you are a family member and just want to get a status on your loved ones. THIS woman decided that enough was enough!
A sweet old lady telephoned St. Joseph’s Hospital. She timidly asked, “Is it possible to speak to someone who can tell me how a patient is doing?”
The operator said, “I can, what’s the name and room number?”
The old lady in her weak voice said, “Norma Findlay, Room 302.”
The operator replied, “Let me place you on hold while I check with her nurse.”
After a few minutes the operator returned to the phone and said, “Oh, I have good news, her nurse just told me that Norma is doing very well. Her blood pressure is fine; her blood work just came back as normal and her physician, Dr. Cohen, has scheduled her to be discharged on Tuesday.”
The old lady said, “Thank you. That’s wonderful! I was so worried! God bless you!”
The operator replied, “You’re more than welcome. Is Norma your daughter?”
The grandmother said, “No, I’m Norma Findlay in 302. No one tells me anything!”
Ha! What a crafty old lady! While this might not work in today’s hospitals, it was a clever way to get an immediate answer without signaling for a nurse and waiting for someone to find the information that she wanted! Patient information is supposed to be protected…but in this woman’s case, it was even protected from her! Too funny!
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