During our darkest times, sometimes all we need is the kindness of a complete stranger to keep pushing on.
When the guy working at a hotel saw this exchange outside of the front doors, he wasn’t sure what to think. When he learned about this woman’s situation, he couldn’t keep this story to himself. He HAD to share it with the internet! This one is really incredible.
I work at a large hotel chain, and just had the damnedest thing happen. I was sitting in the lobby, doing paperwork, when I saw a cop car pull up, a woman and her two small children got out, got a couple suitcases out of the back of the cop car, with the cop shining his little light at them, and then stood there for a moment as the cop just got in his car and left.
When she came inside, I got the full story. She had been the victim of domestic abuse. Her boyfriend had started beating her, in front of her children, and she had only just managed to call the cops and get the hell out of there. She had just moved up from Florida to be with this guy, she had no family in the area.
And the cops just dropped her off at the door and pulled away.
Her boyfriend had taken her credit card. She had $44 to her name. Her cell phone was dead, and they hadn’t allowed her time to get a charger from her house.
They didn’t even bother walking her in….
We are a large, busy hotel. We had a whole 2 rooms available at that point. Our rate for the night was $179 +tax…. for all they knew, we had no rooms. She had no car, no money, no phone….
And they just kind of dropped her off, like someone bringing an end table to the salvation army store, and then pulled away.
We have a 100% satisfaction guarantee…. I told her to tell me that the air conditioning unit in the room was too loud. Once that had happened, well, she wasn’t 100% satisfied… looks like she gets the room for free. I’m, sure my manager will love that, but whatever.
Fortunately we’re a hotel, so if there is one thing we have in spades, it’s abandoned cell phone chargers. So I got her one of those too.
I can’t believe they just dropped her off and left, without a second thought. What the hell is wrong with them? What if we hadn’t had the rooms? What if I hadn’t been able to get her the room for free?
Some days I really lose faith in humanity.
We can’t know what the officer was thinking, what call he had to take next, if the women’s shelter was completely full, or any other side of the story based on his explanation. What we can take comfort in is the fact that he was there to help her get back on her feet. He later posted an addition to his original story to give everyone an update on the woman’s story.
I wanted you all to know that we were able to get in contact with her family, who were able to get her a place to stay, with family friends in the area, until she could figure out what her next steps were going to be. Our hotel works very closely with a local independent cab company, and we were able to get here there for no charge.
Rest assured though, she has been looked after, and brought to a place where she will be able to safely stay, and be provided for, until she decides on her next course of action.
Where would we be without people like this in the world to help us when we are at our lowest? What if she had walked in to that hotel and there hadn’t been a kind soul behind that front desk? What if they had refused to help her when she was in need? For one night, this man changed her life and gave her the strength she needed to carry on. This is so inspiring.
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