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A Customer Disrespects A Young Cashier…But When The Owner Steps In, The Customer RUNS Out Immediately!

What is it that makes some people think they can do and say whatever they want without consequences? Contrary to popular belief, the customer is not always right, and in this case, it took a cashier, a manager, and eventually even the owner of the store to get through to this entitled customer! I hope I am never put in this situation! I would be so embarrassed!!

(I’m standing in a fairly short queue when a businessman walks in, pushes straight to the front and starts dictating his order to the 20-something year old cashier.)

Cashier: “I’m afraid you’re going to have to go to the back of the queue, sir.”

Business man: “I have an important meeting shortly. You must serve me now!”

Cashier: “Yeah, the longer you stand there, the later you’re going to be. Back of the queue.”

Business man: “Do you have any idea who I am?”

Cashier: “Nope. Now shut up and go to the back of the queue.”

Business man: “How dare you talk to me like that?! Get me your manager now!”

(The cashier sighs heavily, walks into the back, comes out with an older woman in tow and nods her towards the businessman, then disappears back into the back.)

Manager: “What seems to be the problem, sir?”

Business man: “That boy was incredibly rude to me! I demand you fire him immediately!”

Manager: “I’m afraid I don’t have the authority to do that, but if you want I can get the owner for you.”

Business man: “Bah! Fine, but I expect to be compensated for having to go through all of this trouble!”

Manager: “I’m sure you can discuss that with him, sir.”

(She then walks into the back, then comes out again with the now grinning cashier.)

Cashier: “Hi, how can I help you?”

Business man: “What’s the meaning of this? I said I wanted to talk to the owner!”

Cashier: “Like I said, how can I help you?”

(The businessman silently gapes for a few seconds, then walks out stammering threats about having his head and closing the shop down.)

Manager: “Why do you always have to involve me?”

Cashier: “I just love the look on their faces when they find out I own this place.”

(The manager rolls her eyes and walks into back while the cashier motions for the next customer.)

Cashier: “I love this job. Hi, what can I get you?”

Well, you can’t say that they didn’t warn the guy! Sure, he may have been in a hurry, but there are so many ways that he could have handled that situation instead of trying to take his frustrations out on the cashier working the front line! Hopefully, he has learned his lesson and will think twice before being disrespectful to the workers around him. I would hate to be in his shoes! 

 


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